# Tuner, Analytics Platform for Voice AI - MENA SaaS Episode 2

> As voice agents scale, problems show up in messy ways, latency spikes, handoffs fail, customers get stuck in loops, intent detection drifts, and small prompt or model changes can quietly degrade…

- **URL:** https://zomra.io/free-sessions/tuner-analytics-platform-for-voice-ai-mena-saas-episode-2
- **Type:** Free session
- **Last updated:** March 31, 2026
- **Starts:** February 23, 2026 at 8:00 PM
- **Duration:** 60 minutes
- **Hosted by:** Mohamed Elsherif
- **Registered attendees:** 79
- **Price:** Free

## Why attend

As voice agents scale, problems show up in messy ways, latency spikes, handoffs fail, customers get stuck in loops, intent detection drifts, and small prompt or model changes can quietly degrade outcomes. Tuner helps teams see what is happening end to end across every conversation, measure quality and reliability, catch issues early, and debug faster with clear traces and evidence.

## What you will learn

- The most common Voice AI production failure patterns, and how to spot them early
- The essential signals to instrument from week one
- A practical workflow to debug from alert to root cause to verified fix
- How to ship updates safely without silent regressions

## Speakers

### Mai Medhat

Co-Founder

I built my first company, Eventtus, which powered 20,000+ events across 3 continents.
Raised ~$5M. Scaled to 50+ people across Cairo, Dubai, and Riyadh, and exited to the Silicon Valley scale-up, Bevy.

Along the way, I spoke at the Global Entrepreneurship Summit, shared a stage with Barack Obama and Mark Zuckerberg, and was featured on the cover of Forbes.

I’m now building Ginni AI and Tuner.

- https://www.linkedin.com/in/maimedhat/

## Registration

Register at https://zomra.io/free-sessions/tuner-analytics-platform-for-voice-ai-mena-saas-episode-2