# Digital Payments 101: A Founder’s Guide

> Payments are not just a “Pay” button. They are a full system, and if you get it wrong, you will pay for it in collection, operations, and customer trust. The next MENA SaaS Webinars session features…

- **URL:** https://zomra.io/free-sessions/digital-payments-101-a-founder-s-guide
- **Type:** Free session
- **Last updated:** March 31, 2026
- **Starts:** March 8, 2026 at 7:00 PM
- **Duration:** 60 minutes
- **Hosted by:** Mohamed Elsherif
- **Registered attendees:** 45
- **Price:** Free

## Why attend

Payments are not just a “Pay” button. They are a full system, and if you get it wrong, you will pay for it in collection, operations, and customer trust.

The next MENA SaaS Webinars session features **Moataz Raafat**, with **18 years of experience** across **banking, payments, and fintech**, and hands on work building the **payments infrastructure** for Egypt’s native digital bank, **onebank**.

You will leave with practical answers to questions like:

- How to choose the right PSP or payment gateway

- When to build vs when to buy

- Why settlements get delayed, and how to avoid nasty surprises

- Refunds and chargebacks, how to manage them from day one

- Gifts from our sponsors for live attendees

And what else would you like covered? Comment **“SaaS”** and drop your question if you have one, we will compile the questions and ask Moataz live.

**Episode 3 is sponsored by:**

**Executive Mastery Camp**
**Dragify**

**MENA SaaS Webinar** is part of the SaaS and AI services I provide. My goal is to help anyone who wants to learn or build a SaaS and AI driven company. You can join the community here: **The SaaS Majlis** [https://lnkd.in/dgANAARK](https://lnkd.in/dgANAARK)

## What you will learn

- How to choose the right PSP or payment gateway
- When to build vs when to buy
- Why settlements get delayed, and how to avoid nasty surprises
- Refunds and chargebacks, how to manage them from day one

## Speakers

### Moataz Raafat

Head of Payment Platforms

Results-driven professional with 17+ years of expertise in software development, architecture, banking technology, fintech, and digital transformation. Specializing in digital payments, Cards Payments, and ATM switching, I bring a unique blend of hands-on technical proficiency and strategic business acumen. My career showcases a track record of delivering innovative and scalable solutions, from envisioning robust architectures to ensuring seamless integration of digital payment platforms for enhanced user [experiences.](http://experiences.As)

As a Technology Leader in building a green field digital bank, I successfully led end-to-end delivery of payment platforms, contributing to the establishment of a thriving digital bank payments ecosystem.

Previous experience as a regional account manager in a payment software solution provider honed my ability to bridge technical capabilities with business needs, fostering strong client relationships and driving business growth in the banking and fintech sector. My dual proficiency in technology and business uniquely positions me to contribute effectively to dynamic environments.

- https://www.linkedin.com/in/moataz-raafat-payments-expert/

## Registration

Register at https://zomra.io/free-sessions/digital-payments-101-a-founder-s-guide